What items are prohibited to bring into the Market?

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No weapons of any kind are allowed, including: guns, billy clubs, brass knuckles, nunchucks, stars, pepper spray, or any other martial arts equipment. No knives or sharp tools, including cutters, scissors, or blades. No pets are allowed: Service animals are permitted and must be wearing and an identifying assistive companion vest. Sporting goods and equipment: e.g. baseball bats, helmets, hockey sticks, golf clubs, bows and arrows, camping equipment, chairs, stools, tables, frisbees.

Can I bring food into the venue?

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No outside food or drink is allowed in Seattle Christmas Market. However, exceptions may be made for prepared, unbranded food items in light of specialty dietary restrictions.

Why does Seattle Christmas Market charge an admission fee?

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We appreciate your curiosity! Unlike German Christmas markets that may receive public funding, our event operates independently. The entrance fee is essential to cover various operational costs, ensuring a magical experience for all our visitors. From venue rentals to labor, decorations, and supporting local vendors, your contribution helps us create a festive atmosphere that everyone can enjoy. We're committed to providing a joyful and memorable experience, and your support through the entrance fee is a vital part of making it all happen! Additionally, keep an eye out for our discounts, offering up to 30% off on tickets & Season Passes!

Does the Market offer a military service and veterans discount?

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Yes, Seattle Christmas Market offers a 15% discount to military service and veterans. Please be prepared to show your proof of service upon your visit, and refer to code "SERVICE23" for 15% discounted off of tickets.

When is the Seattle Christmas Market open in 2023?

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Our 2023 Christmas Market will run from November 24 through December 24. The opening hours are:

Fri. Nov 24 -Sun. Nov 26 11:30 am – 9:30 pm

Mon. Nov 27 -Thurs. Nov 30 4:00 – 9:30 pm

Fri. Dec 1 -Sun. Dec 3 11:30 am – 9:30 pm

Mon. Dec 4 – Thurs. Dec 7 4:00 – 9:30 pm

Fri. Dec 8 – Sat. Dec23 11:30 am – 9:30 pm

Sun. Dec 24 11:30 am - 6:00 pm

We are not open on December 25th.

Where is the Market located?

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The market is located at the South Fountain Lawn and Fisher Pavilion at Seattle Center, 305 Harrison St, Seattle, WA 98109

For more details visit Hours + Location.

How does the timeslot booking work?

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We use timeslot bookings to manage the Market's capacity effectively. During the online ticket purchase process, you'll be asked to pick a 30-minute timeslot from the available dates and times. It's important to arrive on the chosen date within your selected timeslot to ensure a smooth entry to the Market. However, once inside, you're free to stay as long as you like!

Please keep in mind that entrance to the Market depends on our event's capacity. If you happen to miss your chosen timeslot by a few minutes, don't worry—you can join the line for the next available timeslot.

Do I need to book a timeslot for my child under 6?

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Children 6 and under are allowed into the Market for free! When booking your tickets, make sure to book a Child's ticket for the same time slot as your own ticket. The ticket will be booked and added to your cart free of charge.

What is a Season Pass?

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Enjoy the market as often as you like! Our popular Season Pass is back, and available while supplies last. Season Pass holders can visit the Market during opening hours at any time. There are no blackout days this season. Please note that Season Passes are non-transferable, and a government-issued ID must be presented upon arrival.

Can I upgrade my regular ticket to a Season Pass?

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You can upgrade your tickets by returning your previous purchase for store credit and then buying a season pass. Follow the steps below or visit this article!

If you have a Showpass account:
1. Log in to your Showpass account.
2. Go to 'My Orders.'
3. Click 'Order Options' under your ticket.
4. Return your ticket.
5. Purchase a season pass.

If you checked out as a guest:
1. Open your order confirmation email.
2. Click the 'Connect Purchase' button.
3. Log in or create an account with the same email used for your purchase.
4. Go to 'My Orders'.
5. Exchange for a new ticket type.

Please Note:
- You can exchange tickets up to 2 hours before your reserved time slot.
- Exchange credits expire after 1 hour and must be used promptly.
- You can only exchange for tickets of equal or greater value.
- Complimentary, transferred, or free tickets are not eligible for exchange, and there are no refunds.

Do I need to book a timeslot as a Season Pass holder?

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Season Pass holders do not need to book timeslots to enter the market. Simply show up on the day you would like to visit and head to the Season Pass priority entrance. There are no blackout days for season pass holders.

Can I change the name on a season pass?

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Season Pass tickets must match the name and valid Government ID of the ticket holder. If you would like to change the name, get in contact here.

Please Note: We can only change the name on season passes that have not been used yet.

I bought a General Admission ticket for someone but the ticket is in my name, do I have to change the ticket to their name?

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The name on General Admission tickets does not need to match the name of the ticket holder. You don't have to show your photo ID at the entrance. This means you can buy a ticket for your friend under your name and they will be able to enter the Market.

Can I change my timeslot after I’ve booked my tickets?

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Your ticket can be exchanged for another available date/time. Please note there is a service fee for each exchange and prices may vary depending on ticket selection. Follow the steps below or visit this article!

If you have a Showpass account:
1. Log in to your Showpass account.
2. Go to 'My Orders'.
3. Click 'Order Options' under your ticket. Then select 'Exchange Tickets'.
4. Select 'Start Exchange' and 'Browse Available Events' to pick a new date/time.
5. After choosing your new timeslot, click the 'Apply Exchange Credit' button and the credits will then apply toward your new ticket.

If you checked out as a guest:
1. Open your order confirmation email.
2. Click the 'Connect Purchase' button.
3. Log in or create an account with the same email used for your purchase.
4. Once you've created your account, you will then need press 'Confirm Connection' 5. Go to 'My Orders'.
6. Click 'Order Options' under your ticket, then select 'Exchange Tickets'.
7. Select 'Start Exchange' and 'Browse Available Events' to pick a new date/time.
8. After choosing your new timeslot, click the 'Apply Exchange Credit' button and the credits will then apply toward your new ticket.

Please Note:
- You must exchange your entire order, you cannot select certain tickets in your order to exchange, and you cannot initiate two exchanges at the same time.
- You will have 1 hour to use the temporary exchange credits. If not used within the hour then the exchange credits expire, and the tickets are left untouched.
- You can only use exchange credits for orders of equal or greater value.
- If you have a complimentary, transferred or free ticket you cannot initiate a ticket exchange.
- There are no refunds.

Can I buy tickets at the gate?

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Yes, you can absolutely purchase tickets at the gate! However, we highly recommend securing your tickets in advance for various advantages. By doing so, you can:

1. Guarantee your desired timeslot.
2. Benefit from discounted admission rates.
3. Avoid waiting in the Box Office line.

Especially on weekends, certain timeslots may reach full capacity. Therefore, it's advisable to check availability before your visit. Please be aware that if a timeslot is marked as 'Sold Out', it means tickets won't be available at the gate either.

Can I buy tickets as a gift?

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Of course! Share the season with your friends. We recommend purchasing a Season Pass on our website as they are not limited to a specific date or time. Please remember to include the recipient's name when purchasing their ticket, as the name of the attendee will need to match the name on the ticket.

You can also buy someone a Single Entry Ticket. Be sure to find out when they want to visit the Market, as you'll have to select their date and timeslot.

Will there be entertainment?

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Yes, you can enjoy daily entertainment on our Flying Stage in our Christmas Pyramid this year. Click here or check our social media for regular updates on who’s performing.

Are there vegetarian or vegan options at the Market?

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Absolutely! We recommend having a look at our Vendors Page to see which vendors offer vegetarian and vegan options at the Market this year.

I bought tickets online but didn’t receive them…

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If you've purchased tickets online and haven't received them, here are the steps to follow:

1. Check your email's spam folder for an email from 'Showpass.' Sometimes, the tickets might end up there.
2. If you still can't locate your tickets, please submit a request through our contact form. Please ensure that you provide the name, email address, and phone number you used to purchase your tickets.

How can I pay at the Market?

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Though we encourage our patrons to go cashless, our Box Office accepts cash, credit and debit.

Please Note: We have ATM machines available at the Market for your convenience.

Can I bring alcoholic beverages into the Market?

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Outside alcoholic beverages are not permitted into the Market. You can purchase alcoholic drinks, including Glühwein and traditional Bavarian beers, at multiple spots within the Market. It's important to note that you'll need to present a form of ID for alcohol purchases.

What are the Market’s peak hours?

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Peak hours at the Market are weekday evenings from 5 pm onwards, and all day Friday to Sunday. Please note that the Market is at its busiest the final week before Christmas.

For a more enjoyable and line-free experience, we suggest visiting in the afternoon on weekdays.

Can I leave and re-enter the market?

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No, you may not. Seattle Christmas Market day passes do not allow for re-entry, and season pass holders must always enter through the designated season pass entry line.

Does the Christmas Carousel have any restrictions?

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To ride the Carousel, children must be

- Two years or older and
- With an adult: Taller than 36 inches

-42 Inches alone

However, the Christmas Carousel is certainly not only for the young ones. Everyone is welcome to enjoy the ride.

Can I bring my pets into the Market?

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Service animals are welcome within the premises. However, in compliance with food and liquor licensing regulations, dogs of any size and other pets are not permitted in the Market area.

Is there a place to park my stroller?

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Yes, free stroller parking is available at the Market. Please note that no attendant will monitor the stroller parking.

Is there a place to sit or rest?

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There are multiple benches throughout the Market. Visitors are also welcome to find seating in the heated Alpen Haus area (Fisher Pavillion). The Alpen Haus is a heated area with chairs and tables to sit, socialize and enjoy the great food offered by our vendors.

Is the Market wheelchair accessible?

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Yes! Seattle Center is considered a fully accessible venue - and the Seattle Christmas Market implements additional measures to make it even more accessible. There are wheelchair accessible toilets on site.

I lost something at the Market. Who should I talk to?

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We’re sorry you’ve lost something! Contact us here or at the Info Hut on site at the Market.

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